TY  - BOOK
AU  - Mcconnon Shay
AU  - Mcconnon, Margaret
TI  - Resolving conflict
SN  - 9788179920411
U1  - 658.4053 
PY  - 2002///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Tecnology
KW  - Work environment, Conflict management
ER  -