TY  - BOOK
AU  - Peppard, Joe
AU  - Rowland, Philip
TI  - Essence of busines process re-engineering
SN  - 978812031050
U1  - 658 
PY  - 1995///
CY  - New delhi
PB  - Prentice-Hall Of India Private Limited
KW  - Technology
KW  - Management
ER  -