TY  - BOOK
AU  - Harlan, Raymond
AU  - Woolfson, Walter M.
TI  - Telemarketing that works: how to create a winning program for your company
SN  - 8172241585
U1  - 658.8 
PY  - 1993///
CY  - Bombay
PB  - Jaico Publishing House
KW  - Technology
KW  - Management, Marketing
ER  -