TY  - BOOK
AU  - Mohanty, R. P.
AU  - Lakhe, R.R
TI  - Tqm in the service sector
SN  - 9788172249533
U1  - 658.5 
PY  - 2002///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Technology
KW  - Management, Service industries, Quality control
ER  -