TY  - BOOK
AU  - Baron, Steve
AU  - Harris, Kim
TI  - Services marketing: texts and cases
SN  - 9781403937025
U1  - 658.8 
PY  - 1995///
CY  - Ney York
PB  - Palgrave
KW  - Technology
KW  - Management, Service industries
ER  -