TY  - BOOK
AU  - Bhargava, Harsh
AU  - Kumar, Deepak
TI  - Bpos: processess and challenges
SN  - 9788131407240
U1  - 658.812 
PY  - 2007///
CY  - Hyderabad
PB  - The Icfai University Press
KW  - Technology
KW  - Management
ER  -