000 00559nam a2200181Ia 4500
008 240201s2010 xx 000 0 eng d
020 _a9788131725979
082 _a658.8
_bLOV
100 _aLovelock, Christopher
245 0 _aServices marketing: people, technology, strategy
250 _a6th ed.
260 _bPearson Education in South Asia
_aSouth Asia
_c2010
300 _a637p.
650 _aTechnology
_xManagement, Service industries Marketing, Marketing Management
700 _aWirtz, Jochen
700 _aChatterjee, Jayanta
942 _2ddc
_cBK
999 _c1661
_d1661