| 000 | 00450nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 240201s1996 xx 000 0 eng d | ||
| 020 | _a8173140316 | ||
| 041 | _aEnglish | ||
| 082 |
_a658 _bNEW |
||
| 100 | _aNewby, Tony | ||
| 245 | 0 | _aManagement pocket book series: customer service pocketbook | |
| 250 | _a1st ed. | ||
| 260 |
_bManagement pocketbooks _aNew Delhi _c1996 |
||
| 300 | _a126p. | ||
| 650 |
_aTechnology _xManagement |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c2689 _d2689 |
||