000 | 00462nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 240201s2002 xx 000 0 eng d | ||
020 | _a9788172249533 | ||
041 | _aEnglish | ||
082 |
_a658.5 _bMOH |
||
100 | _aMohanty, R. P. | ||
245 | 0 | _aTqm in the service sector | |
260 |
_bJaico Publishing House _aMumbai _c2002 |
||
300 | _a598p. | ||
650 |
_aTechnology _xManagement, Service industries, Quality control |
||
700 | _aLakhe, R.R | ||
942 |
_2ddc _cBK |
||
999 |
_c3063 _d3063 |