| 000 | 00412nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 240201s2005 xx 000 0 eng d | ||
| 020 | _a9798131704973 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bRAM |
||
| 100 | _aMohana Rao, Rama K. | ||
| 245 | 0 | _aServices marketing | |
| 260 |
_bPearson Education _aNew Delhi _c2005 |
||
| 300 | _a358p. | ||
| 650 |
_aTechnology _xManagement, Customer relations |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c486 _d486 |
||