000 00376nam a2200145Ia 4500
008 240201s2007 xx 000 0 eng d
020 _a9798131704973
082 _a658.8
_bRAM
100 _aRama, Mohana Rao
245 0 _aServices marketing
260 _bPearson Education
_aNew Delhi
_c2007
300 _a358p.
650 _aTechnology
_xManagement, Marketing
942 _2ddc
_cBK
999 _c487
_d487