Services marketing: people, technology, strategy
Lovelock, Christopher
Services marketing: people, technology, strategy - 5th ed. - Delhi Pearson Education 2006 - 594p.
9788177584509
Technology--Management, Marketing, Service Products
658.8 / LOV
Services marketing: people, technology, strategy - 5th ed. - Delhi Pearson Education 2006 - 594p.
9788177584509
Technology--Management, Marketing, Service Products
658.8 / LOV