TY  - BOOK
AU  - Peppard, Joe
AU  - Rowland, Philip
TI  - Essence of business process reengineering
SN  - 9788120312050
U1  - 658 
PY  - 1995///
CY  - New Delhi
PB  - Prentice-Hall Of India
KW  - Technology
KW  - Management
ER  -