000 00415nam a2200145Ia 4500
008 240201s2002 xx 000 0 eng d
020 _a8174462678
082 _a658.8
_bSHA
100 _aShanker, Ravi
245 0 _aServices marketing: the indian perspective
260 _bExcel Books
_aNew Delhi
_c2002
300 _a656p.
650 _aTechnology
_xManagement, Tourism, Services marketing, India
942 _2ddc
_cBK
999 _c1904
_d1904