| 000 | 00446nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 240201s1989 xx 000 0 eng d | ||
| 020 | _a8174460047 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.4 _bHOP |
||
| 100 | _aHopson, Barrie | ||
| 245 | 0 | _a12 steps to success through service | |
| 260 |
_bExcel Books _aNew delhi _c1989 |
||
| 300 | _a179p. | ||
| 650 |
_aTechnology _xManagement, Customer relations |
||
| 700 | _aScally, Mike | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c2935 _d2935 |
||