| 000 | 00458nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 240201s2002 xx 000 0 eng d | ||
| 020 | _a8174462678 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bSHA |
||
| 100 | _aShanker, Ravi | ||
| 245 | 0 | _aServices marketing: the indian perspective | |
| 250 | _a1st ed. | ||
| 260 |
_bExcel Books _aNew Delhi _c2002 |
||
| 300 | _a656p. | ||
| 650 |
_aTechnology _xManagement, Service industries, Marketing |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c3023 _d3023 |
||