The Design of everyday things
Norman, Don
The Design of everyday things - New York Basic Books 2013 - 309p.
"The Design of Everyday Things" explores how product design impacts user experience. It argues that design flaws, such as ambiguous controls and lack of feedback, are responsible for user frustration. The book advocates for user-centered design principles, emphasizing visibility, natural relationships between function and control, and intelligent use of constraints. Ultimately, it serves as a guide for creating products that effortlessly guide users to the right actions at the right time, enhancing customer satisfaction.
9780465050659
Human engineering--Industrial design--Psychological aspects
745.2 / NOR
The Design of everyday things - New York Basic Books 2013 - 309p.
"The Design of Everyday Things" explores how product design impacts user experience. It argues that design flaws, such as ambiguous controls and lack of feedback, are responsible for user frustration. The book advocates for user-centered design principles, emphasizing visibility, natural relationships between function and control, and intelligent use of constraints. Ultimately, it serves as a guide for creating products that effortlessly guide users to the right actions at the right time, enhancing customer satisfaction.
9780465050659
Human engineering--Industrial design--Psychological aspects
745.2 / NOR