The Design of everyday things

By:

Norman, Don

Material type: Text

TextPublication details: New York Basic Books 2013Description: 309pISBN:

9780465050659

Subject(s):

Human engineering -- Industrial design--Psychological aspects

DDC classification:

745.2 NOR

Summary: "The Design of Everyday Things" explores how product design impacts user experience. It argues that design flaws, such as ambiguous controls and lack of feedback, are responsible for user frustration. The book advocates for user-centered design principles, emphasizing visibility, natural relationships between function and control, and intelligent use of constraints. Ultimately, it serves as a guide for creating products that effortlessly guide users to the right actions at the right time, enhancing customer satisfaction.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	SLIMS Library	MBA	745.2 NOR (Browse shelf(Opens below))	Available		R37

"The Design of Everyday Things" explores how product design impacts user experience. It argues that design flaws, such as ambiguous controls and lack of feedback, are responsible for user frustration. The book advocates for user-centered design principles, emphasizing visibility, natural relationships between function and control, and intelligent use of constraints. Ultimately, it serves as a guide for creating products that effortlessly guide users to the right actions at the right time, enhancing customer satisfaction.

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