Managing quality: a practical guide to customer satisfaction
Murthy, D.B.N.
Managing quality: a practical guide to customer satisfaction - 1st ed. - New Delhi Response Books 1999 - 226p.
9780761993063
Technology--Management, Consumer satisfaction
658.4 / MUR
Managing quality: a practical guide to customer satisfaction - 1st ed. - New Delhi Response Books 1999 - 226p.
9780761993063
Technology--Management, Consumer satisfaction
658.4 / MUR